Privacy Policy

Privacy Policy

Last updated: February 9, 2026

Numano ("we", "our", or "the Service") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our AI image generation service.

1. Information We Collect

1.1 Image Generation Data

  • Uploaded images
  • Input parameters and settings
  • Generated images
  • Generation timestamps

1.2 Account Information

  • Email address (when you register)
  • Password (stored securely in hashed form)
  • Display name (if provided)

1.3 Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Access date and time
  • Referrer information

1.4 Payment Information

  • Payment transaction records
  • Credit balance
  • Purchase history

Note: Credit card details are processed directly by our payment provider (Stripe) and are never stored on our servers.

1.5 Voluntarily Provided Information

  • Contact form submissions
  • Feedback content

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and operating the AI image generation service
  • Processing payments and managing credit balances
  • Improving and developing the service
  • Creating anonymized statistical data
  • Responding to inquiries and support requests
  • Preventing fraud and unauthorized use
  • Complying with legal obligations

3. Data Protection

3.1 Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration.

3.2 Data Retention

Guest users (unregistered):

  • All data (generated images, uploaded images, parameters, etc.): Automatically deleted after 48 hours

Registered users (with active credits or purchases):

  • All data: Retained until you manually delete it or request account deletion

Registered users (inactive):

  • All data: Automatically deleted after 3 months of inactivity with no active credits

4. Sharing with Third Parties

We do not sell your personal information. We may share your information only in the following circumstances:

  • When required by law or legal process
  • To protect the life, safety, or property of any person
  • With your explicit consent
  • With service providers who assist in operating our service (subject to confidentiality obligations)

5. External Services

Our service uses third-party AI services for image generation. Uploaded images and input data are transmitted to these services solely for the purpose of generating images. These providers process data in accordance with their own privacy policies.

6. Cookies

We use cookies and similar technologies to improve your experience, maintain sessions, and analyze usage. You can disable cookies through your browser settings, but some features may be limited as a result.

7. Analytics

We may use analytics services to understand how our service is used. Data collected through analytics is anonymized and cannot identify individual users.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Export your data in a portable format

To exercise these rights, please contact us through the contact form on our website.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the service. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through the contact form on our website.