Privacy Policy

Last Updated: June 2025

Introduction

NUMANO LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at numano.ca (the "Service") and use our image style transformation services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Upload images for style transformation
  • Contact us for support
  • Subscribe to our newsletter
  • Make a purchase

This information may include:

  • Name and email address
  • Payment information (processed securely through third-party payment processors)
  • Profile information
  • Communication preferences

Image Data

When you use our image style transformation service, we collect:

  • Images you upload for processing
  • Style preferences and transformation parameters
  • Generated/transformed images
  • Usage patterns and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Process and transform your uploaded images
  • Provide customer support and technical assistance
  • Maintain and improve our services
  • Process payments and transactions

Communication

  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)
  • Provide updates about our services

Analytics and Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Ensure website security and prevent fraud
  • Comply with legal obligations

Image Processing and Storage

Image Handling

  • Images you upload are processed using our AI-powered style transformation technology
  • Original and transformed images are temporarily stored to provide our services
  • We implement appropriate security measures to protect your images
  • Images may be stored for a limited period to improve our services and provide customer support

Data Retention

  • Personal information is retained as long as your account is active or as needed to provide services
  • Image data is typically retained for 30 days unless you request earlier deletion
  • We may retain certain information longer if required by law or for legitimate business purposes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

  • Third-party payment processors for secure payment processing
  • Cloud storage providers for data storage
  • Analytics and monitoring services
  • Customer support platforms

Legal Requirements

  • To comply with applicable laws and regulations
  • To respond to legal process or government requests
  • To protect our rights, property, or safety
  • To investigate potential violations of our terms of service

Business Transfers

  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

Your Rights and Choices

Access and Control

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability

Cookies and Tracking

  • You can control cookie settings through your browser
  • Opt-out of certain tracking technologies
  • Manage your privacy preferences through our website

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the "Last Updated" date

Canadian Privacy Laws

This Privacy Policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.

Consent

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us or adjusting your privacy settings.